Spring Park
Neighbourhood Watch
REPORTING FOR ANTI-SOCIAL BEHAVIOUR IN CROYDON
CROYDON COUNCIL BRINGS IN 24/7 REPORTING FOR ANTI-SOCIAL BEHAVIOUR
Croydon Council has introduced a 24/7 reporting arrangement with a new dedicated line for overnight and weekend calls. Residents can report instances of anti-social behaviour (such as excessive noise, vandalism, threatening behaviour, fly-tipping, illegal parking etc.) by phone or text message.
Daytime calls, from 8am, should continue to be made to the council’s contact centre on 0208 726 6000.
After 5pm (until 8am) and at weekends the number to call is 0208 760 5565.
There is also a new text reporting facility for those wanting to report a problem but who may be fearful of identifying themselves. Text messages, charged at standard network rate, should be sent to 60660 with the prefix ASB together with a description and location of the concern with no more than 160 characters (including spaces and punctuation).
This is not a replacement for 999 or Police Services. If necessary, members of the public should always call 999 if they think a crime is taking place or somebody is in danger, or to call the Met's non-emergency number 0300 123 1212 for any other police-related calls.
Out of hours calls will be handled by the council’s CCTV control room staff and every call will be personally answered without obliging people to leave a message. Depending on the nature of the incident, staff may be able to despatch a council mobile enforcement unit with a dog; alert police; or take details and organise prompt follow-up attention. Noise nuisance calls will be passed to the night duty noise pollution officers. During daytime, neighbourhood enforcement officers will be notified of urgent situations and deployed as appropriate.
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